NAREL Support

Help topics

How to use NAREL and bugsContact us about how to use NAREL, feature requests, or screens and generations that do not finish normally.
Jewel purchasesIf a purchase is not reflected, restart the app while signed in to NAREL and check your purchase history. Refunds follow the procedures of the App Store or Google Play where you made the purchase.
AccountWe can help with profiles, sign-in, notifications, and account deletion.

Contact us

Use the form below for help with NAREL, bugs, jewel purchases, or your account. You can send it without signing in.

Delete your account

Open My page in NAREL.
Open Settings and choose Delete account.
Review the information shown and confirm deletion.

If you cannot sign in to the app, choose “Account and sign-in” in the contact form and include the email address registered to your account. We will respond after verifying your identity.

Contact us about your account Review deletion steps and data

Cancel an ad-free plan

For a plan purchased through your Apple Account or Google Play account, manage or cancel it in the subscription settings for the account used to purchase it. Deleting your NAREL account does not cancel a store subscription.

Apple Support Google Play Help